Requirements:- High school diploma or degree in Computer Science or in a Science or Technology discipline.
- Fluent Polish and English.
- Position open immediately.
Main Duties and Responsibilities:- First and second level support for LIST customers.
- Provide customers with support on the use of the LIST products, both in term of FT servers and FT Clients.
- Provide regular feedback to customers about on-going activities and open issues.
- Perform error root cause analysis for the development/ contingency department.
- Provide support on technical and architecture issues on site at customers.
- Availability to occasionally work overtime.
- Update the LIST Service Desk tool (Team Track).
- Keep customer configuration documentation up to date.
- Manage licensing in compliance with commercial instructions.
- Manage installations, analysis and planning to meet requirements and customer requests (i.e. architecture changes) and Exchanges migrations, ensuring accuracy and respecting deadlines.
- Provide periodic reports on work undertaken.
If you are interested in this position, please fill in this
form.
Requirements:- Degree in Economics or in a Science or Technology discipline.
- Fluent Polish and English.
- Preferably at least 2 years of experience (as a trader or product specialist for tools for financial markets).
- Position open immediately.
Main Duties and Responsibilities:- Assisting sales people in detailing customer needs and performing pre-demo needs analysis.
- Demonstrations of the product, both standard and tailored.
- Managing pilots versions and prototypes.
- Responding to request for information, proposals.
- Developing product-centered selling strategies.
- Working with sales peoples on the execution of specific sales strategies.
- Monitoring and managing the technical pre-sales environments.
- Meeting customers and delivering product-centered presentations.
- Developing draft MS project plans for implementation consulting.
- Developing Statements of Work for implementation consulting.
- Availability to travel (about 25% of work time).
- Generation of product demo scripts and scenarios.
- Maintaining demonstration data.
- Developing templates to assist in sales.
If you are interested in this position, please fill in this
form.
